Work

We are one of the oldest law firms in the UK and serve the community with a range of legal matters such as wills, probate, estate management and more. As part of your role, you will learn all aspects of business operations, including customer care, industry compliance, regulations and terminology.

What you’ll do at work

• Reception duties
• Covering telephone
• Email Enquiries
• Document processing
• Client greeting
• Emailing and posting documentation
• IT system management and implementation
• Social media account development
• Customer care
• Receiving all clients in a friendly and confident manner is a must along with keeping clients comfortable whilst waiting with drinks etc, as is the timely completion of tasks.
• Self-starting and initiative taking is key as would be an interest in the industry and subject area.

Where you’ll work

100 King Street, Alfreton, Derbyshire, DE55 7DD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Your training course

Business Administration Apprenticeship

Equal to Level 3 (A level)

Your training plan

Training will take place in the workplace alongside 6-weekly on-campus college activity days (college transport is available). You will also have regular workplace visits from your college instructor-mentor who will complete observations, and professional discussions and ensure you remain on track to achieve your qualification.

More training information

In addition to support with college assignments, you will receive training on each aspect of your role including;

• MS Systems
• Bespoke computer programmes
• Team working
• Industry compliance
• Industry regulations
• Industry terminology
• and more

Requirements

Essential qualifications

• GCSE English (Grade 4 or above) essential
• GCSE Maths (Grade 4 or above) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• IT Skills
• Attention to detail
• Organisation
• Reliable
• Customer care
• Problem-solving
• Administration
• Logical
• Team working
• Creative
• Initiative
• An interest in the industry
• Ability to learn from peers
• A desire to learn
• Being able to observe confidentiality is a must

Other requirements

Please consider how you will travel to work each day.

About this company

Rickards & Cleaver was established back in 1796, which makes us one of the oldest law firms in the UK. Throughout our two hundred year history,
we have provided excellent legal services to thousands of private clients and local businesses.

Our team of friendly, professional and highly experienced solicitors work closely with you to assist in dealing with whatever legal matters you may have.
With hundreds of reviews listed online by happy clients, you can be sure that your matter will be dealt with to the highest of standards.

solicitorswhocare.co.uk

After this apprenticeship

We anticipate a permanent role on the successful completion of your apprenticeship, with the opportunity for progression within the organisation.