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Essential Student Support

The essential support page is here to provide you with information, advice and support that you can receive whilst at college to help ensure that you have a positive learner journey experience. The essential support page also includes useful external agency information, including out of hours help and advice. 

Please use the information and links included on this page, which will be regularly updated with the latest news and advice, to guide and support you as we adapt to this new method of home-study and online-learning.

Find our latest Updates below: 
click here for our faqs for returning to campus from march 8th 
click here to find out all the information you need to know about how staff and students will be returning to Campus from 8th March.
RETURN TO SITE TESTING CLICK HERE !!  Students and Staff are now able to book a test ONLINE. Students will need to have THEIR student email address and password in order to do this. 
CLICK HERE TO READ BUXTON & LEEK COLLEGe -Online Education offer
Click here to read details on Buxton & Leek College 16 to 19 Tuition Fund Spending
Click here to read the latest GUIDANCE & REPORTING regarding covid-19
Click here to read our Student Letter – 28th January 2021
IMPORTANT UPDATE FOR LEARNERS, PARENTS & GUARDIANS, APPRENTICES & EMPLOYERS
FIND OUT MORE ON WHAT PARENTS AND CARERS NEED TO KNOW ABOUT EARLY YEARS PROVIDERS, SCHOOLS AND COLLEGES DURING THE CORONAVIRUS (COVID-19) OUTBREAK ON THE GOV.UK WEBSITE HERE

 

Support during Easter

Take time this Easter break to slow down, relax and look after yourself after a difficult start to the year.
Although staff may not be available for support during this time you can get help and support from the following agencies for any mental health, domestic abuse and safeguarding concerns.

Mental Health support: Samaritans Phone: 116 123 (free 24-hour helpline)
Domestic Abuse: Refuge helpline 0808 2000 247
Safeguarding NSPCC 0800 1111.

You can also log into Student Udo and visit Wellbeing Support through the University of Derby.

Student support Easter 2021

Are you feeling anxious about coronavirus?

We understand that this can be a difficult time for many people, please visit the links below for tips and advice on maintaining positive mental health during lockdown.

Click here to view the latest advice from Young Minds

Student Letter – January 2021

How to look after your mental health during the Coronavirus outbreak

A student survival guide to self-isolation

Worried about exam results?

If you’re feeling worried or anxious about your exam results, take a look at our Managing Worries about exam results information here to find some useful tips.

union of students

The Buxton office is currently closed, but the team are still available to offer support and advice to students. Please contact Emma Taylor on emma.taylor@derbyunion.co.uk or call 01298 330603 .

The Union Advice Service is available Mon-Fri, 10am-4pm for appointments by phone or skype. Please book online here or email advice@derbyunion.co.uk. You can also access information about course reps by accessing the following link https://www.derbyunion.co.uk/blc/

financial support

The application form for Financial Support in 2020/21, is now available to download from our webpages. Both new and returning students will need to complete a ‘Financial Support Fund‘ application form (a Universal application for all the Bursaries we administer at Buxton and Leek College), in order to receive financial support towards additional course costs.

Please note that the Financial Support Fund team will be on Annual leave over the Easter break- therefore we have put together an FAQ to help answer any queries you may have in the meantime regarding Bursary at Buxton and Leek College. .

Vulnerable Bursary

Q.Will I be paid over the Easter break?

A No, Vulnerable Bursary is a term time only payment and does not cover the holidays.

The final payment this term was made to students on Friday 26 March 2021.

Students in receipt of this Bursary were paid double their normal amount to cover W.C:

  • Monday 29 March 2021 – Thursday 1 April 2021
  • & Monday 19 April 2021 – Friday 23 April 2021

Notification of this has been sent to students Unimail accounts.

Your next instalment shall be made on Friday 23 April 2021

16-19 Bursary/ Learner Support Fund/ A.L.L Bursary

16-19 Bursary/ Learner Support Fund/ A.L.L Bursary

Q Will students still receive their Remote Learning Allowance now that Buxton and Leek campus have opened back up to students?

A Only Access students at Buxton, Leek or Derby shall still receive a remote learning allowance subject to 85% attendance due to their studies remaining remote for the time being- we will notify all Access students of any remaining Bursary payments due to them for the final term after the Easter break.

Students studying at Buxton, Leek or Derby who are not on an Access programme will no longer receive a Remote learning Allowance and therefore for some- no further payments will be being made directly to you for this academic year.

Please refer to your original award email to check what payments you should be expecting.

The final instalment of the Remote Learning Allowance subject to 85% attendance was made on Friday 5 March to cover the following period:

Monday 8 March – Friday 19 March 2021

Q.Will I be paid over Easter break?

A No, all of our Bursaries are term time only. The final payment this term was made to students on Friday 26 March 2021. Students in receipt of Bursary who may be receiving a direct payment i.e. for travel, were paid double their normal amount to cover W.C:

  • Monday 29 March 2021 – Thursday 1 April 2021
  • & Monday 19 April 2021 – Friday 23 April 2021

Notification of this was sent to students Unimail accounts.

Your next instalment shall be made Friday 23 April 2021

Q What do I do if I have lost my Meal Card?

A As we have a limited amount of meal cards left, please make us aware as soon as possible if you have lost your card.

You can email E: Financialsupportfund@blc.ac.uk or report to your Student Mentor/ Progress Coach when onsite who will be able to contact the Student Money and Rights Adviser regarding issuing a new card.

Q I have been awarded Bursary but my payments have stopped, why is that?

A The FSF team have tried to keep in regular contact with students regarding payments and attendance via their Unimail accounts.

If payments have stopped and you have not been notified why, please contact us on

E: Financialsupportfund@blc.ac.uk – the team will be happy to investigate for you once we are back from Annual Leave.

In the meantime students should check their Unimail account to ensure they are expecting a payment- now that the campus has reopened- the majority of Remote Learning Allowances have stopped and therefore unless you were originally awarded a direct payment- nothing further shall be paid to you.

Q I don’t understand my payments- the amounts change each week- why is that?

The FSF team are aiming to contact all students with an updated Award email taking into account all the payments they have received so far as well as any payments due to be made to clarify what they have been receiving this year. If in the meantime you would like us to investigate for you, please contact us at E: Financialsupportfund@blc.ac.uk

Free College Meals

Q. Will I be paid FCM over Easter?

A No, unfortunately the College is no longer receiving any additional funding directly to us to cover Free College Meals over the holidays. Due to an increase in applications this Academic year we do not have any remaining funds to top this up for students either. We have been advised that for any Students/ Parents who wish to claim additional support, you must do so through your Local Authority who are currently receiving this support from the Government.

For students who reside in Derbyshire you can apply here

For students who reside in Staffordshire and Cheshire you must alert us to apply on your behalf – if you have not already done so please contact financialsupportfund@blc.ac.uk before Thursday 1 April 2021 – financial support is not guaranteed and is assessed on a case by case basis.

In regards to term time payments – Students who were expecting a direct payment i.e. because they study offsite – the final payment this term was made to students on Friday 26 March 2021. The allocation paid was double their normal amount to cover W.C:

  • Monday 29 March 2021 – Thursday 1 April 2021
  • & Monday 19 April 2021 – Friday 23 April 2021

Notification of this has been sent to students Unimail accounts. Your next instalment shall be made Friday 23 April 2021.

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CAREERS AND EMPLOYMENT SERVICE

Please be assured that the Careers & Employment Service- including the Work Experience team- is here for you just as ever. There are a range of resources online that you can access from home which will help you plan for your future career and boost your employability. We are also offering personalised advice through digital 1-2-1 appointment via skype or phonecalls.

library services

Please find below the Library/HUB Opening hours from Monday 8th March

Buxton

Monday – Thursday: 8.30am – 7pm

Friday: 8.30am – 6pm

Saturday: 12pm-4pm

Leek

Monday – Tuesday: 8.30am – 5pm

Wednesday – Friday: 8.30am – 4pm

Both libraries are now open for browsing, borrowing and the use of PCs/study spaces. As part of our Covid-19 safety measures, students must have a booking before they enter the Library/HUB. Students can make a booking here.

Booking a PC at Leek HUB – CHANGES TO SERVICES 

To speed up the experience at Leek HUB, the booking of PCs will now be done by the Library Team. If you would like to use a PC, please visit the HUB and a member of the team will assist you if a PC is available. This change only applies to the Leek HUB, all Buxton Students should continue to book their visit in advance for the time being.

If you would like to book a Silent study space or use one of the laptops in the Quiet Area, you will need to continue to book, you can do this here.

Is the Library/HUB open for me to use?

The Devonshire Library and Leek HUB are open for students that want to browse our books or use a PC/study space. All students must have a booking before coming into the Library/HUB. For information about our opening hours and to make a booking, please visit our website. If you need any help or support, please contact the Library on 01332 591215 or email us on library@derby.ac.uk

Do I need to return my Laptop?

As you will be studying on campus and at home, laptops that were loaned out in December/January will continue to renew automatically each week, unless you receive an email recall notice from the Library service. If you receive a recall notice from the Library service, please return your laptop to the Library/HUB. If you have any queries about your account, please contact the Library on 01332 591215 or email us on library@derby.ac.uk

You can find the Subject Guides via this link – look for your subject in the list.

Each Guide has information on using books and eBooks, using our search engine, Discover to find articles and more, and provides links to useful websites. There is also help with using Harvard referencing.

If you have further questions, there’s a web-chat icon in the bottom right corner of every Subject Guide page that students can click on and ask a question. You can also book places at Academic Librarian Clinics for specific queries (on the calendar, look for the ones called ‘Buxton and Leek students’).

You can now also access our library FE subject guides by following this link https://libguides.derby.ac.uk/blc

chaplaincy

Ingrid Keith is offering Chaplaincy support with Spiritual Well-Being and has found a helpful link for students to gain support too- https://www.rcpsych.ac.uk/mental-health/treatments-and-wellbeing/spirituality-and-mental-health

If you would like a confidential chat with a Chaplain, please email I.Keith@derby.ac.uk and a Teams call can be set up to talk about religion, spirituality or anything you are worried about during these uncertain times.