Business, Management & Finance

Whether you want to upskill or make a career change, our dynamic Business, Management & Finance courses will give you the skills and knowledge to achieve your career goals. Some of our courses are accredited by the CMI, a nationally recognised institute that is held in high regard by many employers. This is the perfect subject area for any budding entrepreneurs.

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Business Administration Apprentice
EMPLOYER

Tufftruk (Leek)

BRIEF OVERVIEW OF THE ROLE

We are looking for an individual who is well organized, with good communication skills and the ability to multi-task. The role will cover many departments within the company, from Purchasing activities along with a number of Quality and Production support activities, to the handling of sales / spare parts calls, issue of quotes and processing of equipment and spare parts orders, organizing the dispatch of equipment and spare parts.

VACANCY DESCRIPTION 

Duties to include:-

Sales Support
• To take and process sales orders, through telephone and e-commerce enquires.
• To organise UK / Export shipping of products.
• To support trade shows and customer roadshows / events.
After Sales Support
• To take and process spare parts sales orders, through telephone and e-commerce enquires.
• To organise UK / Export packing and shipping of spare parts.
• To organise UK / Export machine recalls, repairs, through dealer / distribution network or company fitters to be sent to jobs.
Marketing admin
• Social Media support
• Media and merchandise planning & buying
• Creative Development of for example: Literature design
Purchasing – Specific responsibilities
• Produce works orders – Machines and Components.
• Produce purchase orders – Components.
• Progress purchase orders and works orders.
• Chase late purchase orders.
• Ensure spare parts safety stocks are monitored and adjusted against production.
• Booking in parts received from suppliers.
• Returns notes checked and chased up against MRP requirements.

Quality activities – Specific responsibilities
• Produce quality reports for faulty items.
• Submit warranty claims for faulty parts on suppliers as required.
• Report monthly supplier Quality KPI’s.
Production activities – Specific responsibilities
• Picking and Packing spares orders.
• Inspection of goods received.
• Organise waste recycling.
• Raise returns notes for quality issues.
Performance measurement
• Achievement of departmental tasks as outlined in this document.
• To be proficient in the use of SAGE products.
• To be proficient in the use of Microsoft office programs.
• Quality and efficiency of work carried out.
• Accuracy and completeness of all documentation and Sales processing.
• Accuracy of stock.
• Management and prioritization of workload, in order to achieve the defined weekly objectives/targets.
Communications.
• To report to the production and accounts departments on the progress of all assigned tasks.
• To manage and efficiently communicate with the assigned suppliers.
• To convey a professional image.
KEY ACCOUNTABILITIES
• To liaise with customers as required in a courteous and professional manner.
• Ensure all work is carried out in line with company procedures and systems.
• To apply safe working practices at all times (in line with company Health and Safety procedures), with due consideration for all other employees.
Limit of Authority
• As determined by Office Manager.

SKILLS REQUIRED 
- Punctual
- Reliable and committed
- Able to communicate with colleagues and people at all levels
- A desire to learn
- Well organised
- High attention to detail
PERSONAL QUALITIES 
- Team player but also work on own initiative
- Friendly
- Outgoing
- Professional attitude to work
QUALIFICATIONS REQUIRED 

Maths and English ideally GCSE 4/C or above but there is a possibility to study towards equivalent qualifications as part of your apprenticeship.

FUTURE PROSPECTS 

There is potential for permanent employment on successful completion of your apprenticeship.

WORKING WEEK 

40 hrs per week. 8.30am-5pm Monday-Friday

WAGE

Negotiable  

TRAINING TO BE PROVIDED

Level 3 Business Apprenticeship

COLLEGE CAMPUS

Buxton

EMPLOYER

Citizens Advice Cheadle

BRIEF OVERVIEW OF THE ROLE

We are seeking a Business Administration Apprentice for 30 hours a week.
- The post is 30 hours a week for 12 months (possibly extended to 18 months)
- Salary is in line with the National Minimum wage at £193.50pw
VACANCY DESCRIPTION 

Administration
- Support the Advice service and projects in respect of administration duties.
- Maintain electronic filing systems in accordance with the organisations systems and procedures.
- Update the Electronic information system, hard copy information system and other reference materials as required
- Process and forward incoming mail to caseworkers and volunteers.
- Liaise with staff and volunteers working from home.
- Contact clients regarding messages, information needed and ongoing cases.
- Help develop literature to promote projects and carry out other marketing activities
- Support Managers as required.
Correspondence
- Use the photocopier and other office machinery as appropriate.
- Answer the telephone, refer calls or take messages.
- Maintain and organise office diaries and work records.
- Produce information from the office spreadsheets and database.
- Word process letters, documents and reports as required.
- Deal with incoming and outgoing post.
Reception (Closed to the public at the present time so tasks have been adapted to our virtual services)
- Operate virtual Reception as required
- Receive clients and other visitors remotely, updating records and diary systems as appropriate.
- Arrange and confirm client appointments by text or telephone, prior to the day of attendance,
- Keep clients informed of waiting times and provide information to clients on the service.
- Maintain records of virtual appointments and inform advisers of the order of clients and allocate remote interview rooms appropriately.
- Help clients to access the internet and complete forms remotely- both online and paper versions
- Provide clients with information where appropriate, including details of other agencies, give out leaflets / factsheets from our advice resources.
- Other admin/reception tasks as appropriate.
Meetings
- Arrange meetings; including management team meetings, staff meetings and meetings of the organisation’s trustees’ board, circulate papers, agendas and minutes, attend and take notes of the meeting.
SKILLS and PERSONAL QUALITIES REQUIRED 
- An understanding of and commitment to the Aims and Principles of the Citizens Advice service
- Ability to communicate effectively, in writing face to face and on the phone.
- Ability to organise a varied workload, prioritise and meet deadlines under pressure.
- Good numeracy and literacy skills.
- Excellent IT skills, willingness to learn new systems and software applications
- Ability to take a brief, ensure the task is understood and then work independently.
- An understanding of discrimination or the willingness to learn about it.
- Flexibility and willingness to work as part of a team.
- Friendliness, approachability and enthusiasm.
Ability to manage time effectively with a keen eye for detail

QUALIFICATIONS REQUIRED 

Maths and English ideally GCSE 4/C or above but there is a possibility to study towards equivalent qualifications as part of your apprenticeship.

FUTURE PROSPECTS 

There is potential for permanent employment on successful completion of your apprenticeship.

WORKING WEEK 
- The post is 30 hours a week for 12 months (possibly extended to 18 months)
WAGE
- Salary is in line with the National Minimum wage at £193.50pw
TRAINING TO BE PROVIDED

Level 3 Business Administration Apprenticeships

COLLEGE CAMPUS

Leek

Without the course and the support of each of the tutors individually I don't believe I would be in this position. The course has been every bit as helpful to my career as I had hoped. - Alan Stanway - HNC in Business

Students from Buxton & Leek Co...

Apprenticeship success for Joel and...

25Jan 21

Parent Contact Appointments – Week commencing Monday 25th January for 3 weeks

Venue: Buxton & Leek Campuses
Time: 9:00am - 9:00am
More
02Feb 21

Virtual Info Event – Discrete Learning / Explore & Discover

Venue: Buxton & Leek
Time: 5:00pm - 7:00pm
More

Related Subject areas

Business, Management & Finance

Business, Management & Finance

Available courses for...

Business

Business & Administration

Accounting

Business

Business & Administration

Business

Business & Administration

Accounting

Business & Administration

Accounting

View Our Latest Apprenticeship Jobs

Business Administration Apprentice Level 3 - Tufftruk (Leek)

Level 3 Business Administration Apprenticeship - Citizens Advice Cheadle

Level 2 Customer Service Apprenticeship - Clear View Windows (High Peak) Ltd

Parent Contact Appointments – Week commencing Monday 25th January for 3 weeks

Virtual Info Event – Discrete Learning / Explore & Discover

Related Subject areas

If you would like to talk to someone at BLC just call 0800 074 0099
or you can email us an enquiry to enquiries@blc.ac.uk

Business, Management & Finance

Available courses for...

View Our Latest Apprenticeship Jobs

Business Administration Apprentice Level 3 - Tufftruk (Leek)

Level 3 Business Administration Apprenticeship - Citizens Advice Cheadle

Level 2 Customer Service Apprenticeship - Clear View Windows (High Peak) Ltd

Parent Contact Appointments – Week commencing Monday 25th January for 3 weeks

Virtual Info Event – Discrete Learning / Explore & Discover

Related Subject areas

If you would like to talk to someone at BLC just call 0800 074 0099 or you can email us an enquiry to enquiries@blc.ac.uk

If you would like to talk to someone at BLC just call 0800 074 0099
or you can email us an enquiry to enquiries@blc.ac.uk