Business, Management & Finance

EMPLOYER

PKF Smith Cooper is the home of PKF in the Midlands. Our clients are at the heart of everything we do, and it’s our job to help them thrive by creating successful, longstanding relationships.

The region’s leading firm of trusted accountants and business advisors, we work in unison with PKF member firms across the world, blending local expertise and extensive territorial knowledge to provide a full range of audit, accountancy, tax, and advisory services.

Address; Compton Street, Ashbourne

BRIEF OVERVIEW OF THE ROLE

The role will involve a comprehensive training programme where you will be able to learn various topics including bookkeeping, preparation of VAT returns and preparation of statutory accounts for sole traders, partnerships, and companies.

VACANCY DESCRIPTION 

Assisting the accounts team with preparation of statutory accounts for sole traders, partnerships, and companies.
Assisting in the completion of bookkeeping with a view to producing regular management accounts for clients.
Assisting with the preparation of VAT returns and payrolls to ensure that timetables are met.
Assisting other members of the accounts team with administration tasks as required.
Maintaining good relationships with clients.

SKILLS & QUALITIES REQUIRED  

Written & Verbal Communication, attention to detail, customer care, administrative, logical, team working, an interest in the industry.

QUALIFICATIONS REQUIRED 

Maths GCSE B (5), A-Level maths preferable (high C and above)

FUTURE PROSPECTS 

Potential to progress to a higher level of apprenticeship, level 4 AAT and beyond.

Job promotion as you progress and become more experienced.

WORKING WEEK 

Monday to Friday. 37.5 hours. 08:45-5:15. With study release

WAGE

Apprenticeship minimum rate

Our benefits package has been designed around our people and shaped by our values. As part of our team, here are some of the things you can expect:

A working environment that empowers you to perform at your best, through our flexible working policy and dress for your diary scheme
Time to do what matters to you – 25 days annual leave plus statutory bank holidays, the option to reduce annual hours for additional annual leave, and your birthday off, on us. Long-serving employees can also request a sabbatical, giving you the chance to make truly unforgettable memories.
Rewards for those that embrace and embody our values and culture through our Kudos Reward Scheme.
Regular social events and annual companywide away days, giving you the opportunity to engage with colleagues across your division, office and the wider firm.
Bonus referral schemes for introducing new talent or clients, so when we benefit, you do too.
Life doesn’t stop at the end of the working day, and neither do our benefits. We also offer life assurance, discounts on a huge variety of retailers through PKF Smith Cooper Rewards Scheme, and cashback on healthcare (including dental visits, physiotherapy etc) through Healthshield.

TRAINING TO BE PROVIDED

AAT Level 3 Advanced Diploma in Accounting.

COLLEGE CAMPUS

Buxton or Leek (college transport available)

THINGS TO CONSIDER

Please consider how you will get to work each day.

Please note: We are currently recruiting for this position with the intention to start in September 2022.

Employer:

At OHA, our students, staff, families and governors work together to ensure we provide a first-class education for all of our learners. Our vision is simple and all of our stakeholders work tirelessly to achieve it:

At OHA, we provide an inspirational and ambitious learning journey to enable all our students to achieve beyond their Horizons

We provide exciting and creative opportunities for all our learners through a well-designed and thought-provoking curriculum and a wide range of extra-curricular opportunities; ranging from a variety of sporting and performing arts experience, to public speaking, Combined Cadet Force & Forest School. We believe our provision helps shape and develop the life chances of our students, giving them the support, structure and most importantly, the ambition to achieve great things.

Address: Ormiston Horizon Academy, Turnhurst Road, Tunstall, Stoke-on-Trent, ST6 6JZ.

Vacancy Description:

To assist the Finance Officer in providing general finance administrative support to facilitate the efficient and effective use of the academy’s budget.

Financial Support and management:

Place and process orders and invoices.
Arrange payment of invoices for stocks, including checking supplier statements.
Enter income and expenditure on the finance system.
Undertake other administrative support duties, such as reception duties.
School income (cashless).

Resources:

Check incoming stock deliveries and arrange for distribution and storage.

Systems, policies and procedures:

Adhere to financial regulations and audit requirements.

Team Involvement:

May demonstrate own duties to new or less experienced staff.

Building Professional Relationships:

Communicates basic financial information to teachers, other staff and external suppliers.

Record Keeping and Information Management:

Responsible for the maintenance and updating of financial records.
Reconcile purchase ledger with supplier statements.

Problem Solving and Decision making:

Routine decisions on finance and administrative tasks (such as making payments and financial entries).
Follows detailed instructions/set procedures; supervised by more senior finance staff.

Knowledge, Skills and experience:

Working at or towards relevant Business and Administration national occupational standards (NOS) that underpin qualifications at Level 2 or by experience
IT and keyboard skills.

Physical Demands and Working conditions:

Normal physical effort with a mixture of sitting, walking and carrying minor loads.
Work normally carried out in an office environment.

The post holder may be required to carry out any other duties, commensurate with the grade and skills of the post, as directed by the Finance Officer/Operations Manager.

Personal Qualities:

Friendly.
A team player.
The ability to listen to your peers.
Organised and reliable.

Salary:

Support Staff – Level 1 – actual salary is £12,728.

Working Week:

30 hours per week, term time only (39 weeks per year).

Qualifications Required:

Ideally, GCSE Maths & English 4/C or above.

Training to be Provided:

AAT Level 3 Apprenticeship.

Things to Consider:

Please consider how you will get to and from work each day.

Please note the closing date for this vacancy is Monday 25th April 2022 @ 3pm

Please note: We are currently recruiting for this position with the intention to start in September 2022.

EMPLOYER

Abbotsholme School is a co-educational independent boarding and day school. The school is situated on a 140-acre campus on the banks of the River Dove in Derbyshire, England near the county border and the village of Rocester in Staffordshire. It is a member of the SHHIS and is a Round Square school.

Address; Rocester, Uttoxeter, ST14 5BS

BRIEF OVERVIEW OF THE ROLE

Completing a range of customer service duties to assist with the overall operation of the school.

VACANCY DESCRIPTION 

1. To ensure a welcoming atmosphere exists in reception at all times by:

Acknowledging everyone who enters reception
Greeting all visitors in a friendly manner
Taking the time to put all visitors at their ease

2. To deliver an excellent level of customer service by:

Taking the time to properly ascertain the nature of each visit and dealing with accordingly
Ensuring the visitors’ record is correctly completed and all visitors are issued with a visitor badge
Chatting to visitors as they wait to be collected
Arranging hospitality as required
Dealing with general day to day queries from staff, pupils and parents

3. To manage a prompt and professional telephone answering service by:

Ensuring that all calls are answered in a timely manner, establishing identity of caller, transferring and introducing calls as appropriate
Helping callers as far as you are able by obtaining any necessary information
Taking and relaying messages where necessary

4. To maintain a comfortable and informative environment for all visitors by:

Developing conversation as appropriate
Building and maintaining an excellent working knowledge of and active interest in the school
Ensuring any displays are fresh and current
Keeping the reception area tidy at all times

5. To assist with the maintenance of the attendance/absence register on computer:

Ensuring registers are completed on the pupil database by all tutors on time
Following up pupil absences as required
Maintaining the staff and pupil signing out books in order to ensure an accurate record of people on site in the event of evacuation of the buildings in case of fire

6. To ensure that transport arrangements for pupils are in place:

Bus lists are accurate and correspond to attendance registers
Bus duty staff are advised of any changes to bus lists
Parents are advised if buses are running late or if there any problems anticipated

7. To provide essential support services to staff by:

Taking delivery of and distributing all incoming mail
Receiving incoming parcels for staff and pupils and informing the individuals accordingly
Ensuring daily collection of all outgoing mail
Franking all outgoing mail/parcels
Photocopying for staff as required

8. To provide some cover during the school holidays and sickness cover if required.

9. To provide administrative support to other departments in the school, eg Finance, School Administrator, Head’s PA and Marketing.

These duties are illustrative. Abbotsholme School reserves the right to alter the content of this job description, after consultation and consistent with the level of responsibility of this role, to reflect any changing demands of the school.

SKILLS REQUIRED 

Excellent customer service and communication skills
Tactful and discreet in handling confidential and sensitive information
Efficient but friendly and welcoming in demeanour
Demonstrable organisational abilities
Experienced in the use of Microsoft Office and other appropriate software

PERSONAL QUALITIES 

Happy disposition and a ’half-full’ approach to all that you do
Team player
Flexible and tolerant
Attention to detail

QUALIFICATIONS REQUIRED 

Ideally, you will have GCSE Maths & English 4/C or above or an equivalent.

FUTURE PROSPECTS 

There is potential for permanent employment on the successful completion of your apprenticeship.

WORKING WEEK 

General office hours 8.30am – 5pm Monday – Friday. Working hours will include time spent completing off-the-job training.

WAGE

At least the apprenticeship minimum.

TRAINING TO BE PROVIDED

Customer Service Practitioner level 2 apprenticeship

There is a possibility of studying towards Maths & English qualifications as part of your apprenticeship depending on personal circumstances.

COLLEGE CAMPUS

Buxton or Leek, you will be required to physically attend college (weather permitting) every 6 weeks. College transport is available.

THINGS TO CONSIDER

Please consider how you will get to work each day.

This is a school environment and a DBS check will be required, you will be supported to complete this.

Please note: We are currently recruiting for this position with the intention to start in September 2022.

Employer:

Great hospitality, heritage and a warming sense of community — these are the things we value in our country homes. Nestled within the Peak District National Park, Longbow Bars & Restaurants combines everything our guests have come to appreciate in contemporary sophistication and the simpler, traditional charms of our beautiful Derbyshire countryside. We pride ourselves on creating peaceful and relaxing destinations everybody can call home.

Whether our guests are staying in our welcoming accommodation, celebrating weddings, birthdays or any other special occasion with family and friends, or simply dropping by to visit our bar and renowned restaurant, our staff are always welcoming, friendly and helpful.

Address: The Maynard, Main road, Grindleford, S32 2HE.

Vacancy Description:

Longbow bars and restaurants took over The Maynard in Grindleford and The George in Hathersage in January 2020 June 2021 respectively. We are looking for an exceptional, passionate, and driven people, to join us in this amazing and exciting venture, that will see us continue to grow and open many new businesses.

You will be responsible for creating the perfect guest journey, from check in, looking after our guests requirements throughout their visit and check out as well as dealing with our customers’ requirements before they have arrived either via email or through our booking systems.
You will also be responsible for hosting during our busy restaurant periods, ensuring that all our guests are seated and looked after, you are the real face of the hotel. You will be responsible for aspects of the business surrounding events, hotel and restaurant reservations and everyone’s first impression of our beautiful business.
We are looking for an individual with real passion for the industry and people. We need someone that will build strong bonds with colleagues and guests alike. The ideal candidate needs to have a vision the coincides with that of the company, but most importantly must be a proactive forward thinker.
This role requires someone that can work around the needs of the role and the business, this includes evenings and weekends. We also want someone who is passionate about food, and drink and keen to learn and be part of service. There are opportunities to progress, run events and be part of a real hospitality family.

Skills Required:

We are just looking for someone who is willing to learn and willing to work hard to achieve their goals.

Future Prospects:

There is potential for permanent employment on the successful completion of your apprenticeship.

Working Week:

A minimum of 30 hours and a maximum of 48 hours over 5 days.

Wage:

£8 – £9.50 per hour.

Any Benefits:

• Meals on shift
• Entry into competitions to win meals out, vouchers and much more.
• 50% off food or drink on the day of your shifts 20% on days off.

Training to be Provided:

Customer Service Practitioner Apprenticeship Level 2.

Things to Consider:

Travel links and times.

EMPLOYER

We are a very busy Plumbing and Building Company, based in Chelmorton, Buxton. We currently have 20 employees.

Address; Mycocks Yard, Church Lane, Chelmorton, Buxton, SK17 9SN

BRIEF OVERVIEW OF THE ROLE

This vacancy is for a full time, office administration apprentice to work in a busy office environment completing all aspects of administration including invoicing and dealing with enquiries.

VACANCY DESCRIPTION 

This vacancy is for a full time, office administration apprentice.
This will be an interesting, varied post in a busy office environment.
We are looking for a good timekeeper, who is well organised, shows initiative and has a logical mind.
You should ideally be computer literate and comfortable working with Outlook, Excel and Word, with good typing skills and speed, to accurately produce invoices, well written letters and respond to emails. We currently use QuickBooks for accounts.

Basic duties will include

cutting paper
sharpening pencils
filing
photocopying
a great deal of data input on to spread sheets
booking appointments and organising diaries
answering the telephone
taking & typing notes
typing letters
responding to enquiries through email
and more

SKILLS REQUIRED 

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Team working, Punctual

PERSONAL QUALITIES 

Friendly, realiable and able to work as a team

QUALIFICATIONS REQUIRED 

GCSE or equivalent English (Grade 4/C or above)
GCSE or equivalent Maths (Grade 4/C or above)

There is the possibility of studying towards functional skills qualifications if you have not already achieved the above.

FUTURE PROSPECTS 

There is potential for progression to Business Administration level 3 apprenticeship and/or permanent employment.

WORKING WEEK 

30 to 40 hours per week, flexible hours. Office opening hours are 7.30am – 4.30pm.

WAGE

£7,503.60 to £14,820

TRAINING TO BE PROVIDED

Customer service practitioner level 2

There is the possibility of studying towards functional skills qualifications.

COLLEGE CAMPUS

Buxton (college transport available)

THINGS TO CONSIDER

Please consider how you will get to work each day as the office location is rural, having your own transport would be highly advantageous.

Please note: We are currently recruiting for this position with the intention to start in September 2022.

Employer:

We are a small, busy, customised garment business who sell mainly to Universities, Sports clubs and Businesses. Orders are taken via the website from E-shops and also via email for bulk orders.

Address: Dunbar House, 105 Buxton Road, Whaley Bridge, SK23 7HX.

Brief Overview of the Role:

We are looking for someone who can produce accurate accounts and give timely and varied reports.

Our long term aim is that the candidate will take over from the present Accountant, who is due to retire.

Vacancy Description:

Use the software Sage with the three company accounts in use.
Input sales and purchase invoices, produce bank reconciliations and bring the accounts up to Profit and Loss and Balance sheet.
Run regular VAT reports, check them over and send across to HMRC.
Suppliers will need to be paid on time and Debtor reports done and chased if need be.
Working out wages, then sending them to another department and back to us for payment to employees and HMRC.
There will be other reports to run each month and filing.
Report to the Managing Director who will require various reports.
One of the companies is a property company and leases have to be reviewed and updated yearly. This account is also on Sage.
Managing the property, i.e. Electric and gas readings, repairs, supplies or anything else that needs to be completed.
Responsible for Health & Safety and HR resources, amongst others.

Skills Required:

To have a good head for figures.
Be able to communicate with staff and customers in a professional manner via email or over the phone.
Good use of grammar.
To be able to use Word and Excel.

Personal Qualities:

Organised.
Hard working.
Able to communicate professionally.
Able to work as a team member.

Qualifications Required:

Ideally, you will have GCSE Maths & English 4/C or above or an equivalent.

Future Prospects:

There is potential for permanent employment on the successful completion of your apprenticeship.

Working Week:

Minimum of 30 hours per week, 20% off the job hours for College work.

Wage:

Dependent on age but from £6 to £9 per hour.

Benefits: Pension.

Training to be Provided:

AAT Accounts/Finance Assistant Level 3.

Things to Consider:

Please consider how you will get to and from work each day.

There is car parking available outside.

Please note: We are currently recruiting for this position with the intention to start in September 2022.

EMPLOYER

General Medical Practice part of Erewash Health Partnership.

Address; Regent Street, Long Eaton, Nottingham, NG10 1QQ

BRIEF OVERVIEW OF THE ROLE

As part of the administration team you will support the admin needs of the organisation, with this role’s particular focus on providing an excellent customer service for reception and first class admin support to organisation. You will also support and cover across other admin roles to ensure the smooth running of the organisation for patients.

VACANCY DESCRIPTION 

Main Duties:

Greet, receive and direct patients
Give completed prescriptions to patients, checking the name and address
Deal with telephone enquiries
Process appointment requests by patients, both in person and over the telephone
Record messages for staff, clinical and non-clinical
Record requests for home visits and repeat prescriptions
Appropriately date, scan, record, code and act on emails, communications, letters etc (workflow) including laboratory reports
Extract patient files for surgeries, house calls and routine enquiries
File paperwork in the relevant patient file
Register new patients and carry out de-registrations as required appropriately, completing all work required
Process a patient’s change of address, having knowledge of the practice’s catchment area
Retrieve patient notes, to be returned to the health authority
Input patient information on computer, including under templates
Scan, photocopy, file as requested
Be able to navigate correctly on SystmOne, AccuRx, Xero and other computer programmes – training provided
Provide cover as and when necessary for the administration team
Review and stock clinical and non-clinical rooms daily
Clear rooms after general practice as needed
Help maintain the security of the building
Contact patients for care and support e.g. flu clincis, Long Term Condition clinics, chase up information etc.
Perform systematic checks on toilet facilities, reporting faults and cleanliness problems to the appropriate department
As part of the admin team, the role will be required to provide support and cover other areas such as admin, workflow and secretarial duties and requirements as required to ensure smooth running of the organisation delivering effective patient care, supporting all the Practice team.
Mandatory attendance at QUEST learning sessions
Attend meetings/Take minutes
Sort and date stamp all incoming patient-related mail.
The above list of duties is not exhaustive and may be subject to change as deemed necessary.

SKILLS REQUIRED 

Excellent customer service
Ability to deal with the public and patients face-to-face, on the phone, through emails or letters etc
Attention to detail
Excellent communication skills
The ability to work effectively as part of a team
Working knowledge of Microsoft Word & Excel would be advantageous
Be able keep confidential information, confidential

PERSONAL QUALITIES 

Friendly, able to keep calm in a fast-paced environment, reliable, trustworthy, good timekeeping, flexible and a multi-tasker.

QUALIFICATIONS REQUIRED 

Ideally, GCSE Maths & English 4/C or above.

Working knowledge of Microsoft programs.

Computer literate.

FUTURE PROSPECTS 

There is good potential for permanent employment on the successful completion of your apprenticeship.

WORKING WEEK 

Full time 37.5 hours/wk, or part-time 30 hours/w to suit the candidate. Our opening times are 8am to 8pm, your working hours will be a rota basis and will include off-the-job training.

WAGE

Apprenticeship minimum

TRAINING TO BE PROVIDED

Business Administrator level 3 apprenticeship

There is the possibility of studying towards Functional Skills if you have not already achieved the required grades.

COLLEGE CAMPUS

Buxton or Leek

You will need to physically (virtual when appropriate such as bad weather) attend college every 6 weeks – college transport available.

THINGS TO CONSIDER

Please consider how you will get to work each day.

Your working hours could be anytime between 8am & 8pm

In addition to your pay, you will be able to access the NHS pension scheme, life insurance and on-site parking.

Please note: We are currently recruiting for this position with the intention to start in September 2022.

Please note that there are two vacancies available.

Employer:

We are a specialist surfacing company in Wilmslow. We specialise in outdoor safety flooring and have been in business for over twenty years.

Address: 35 Water Lane, Wilmslow, SK9 5AR.

Vacancy Description:

Do you have the desire to work within a company that has become a benchmark within the surfacing industry? Would you like the opportunity to grow your career and progress within your job role? The business administrator role is a varied job and the candidate will be required to carry out many different tasks within the business to help keep the business running smoothly.

Business and Administration Apprenticeship in Sales and Marketing:

This job will be working alongside the sales team, answering phone calls, and emailing customers. They will also get trained in providing quotations to the customers. Educating clients on our products and services. Building relations with clients. Processing and tracking quotes, keeping databases up to date. Be ready and flexible for any other admin tasks that are required. Answering phone calls, taking messages, and directing to departments.

Business and Administration Apprenticeship in Operations and Logistics:

This job will be working alongside the operations and logistics team. They will be emailing customers and speaking on the phone. They will be assisting in the next steps once the order has been completed. Building relations with clients. Making employee travel arrangements and booking accommodation. They must be organised and keep well organised files and records.

Skills Required:

Great communication skills – both verbal and written.
Excellent customer service skills.
Quick and efficient data entry.
Experience using Microsoft.
Good research skills and the ability to input data.

Salary:

Minimum wage for Apprenticeships.

Working Week:

Preferably 9am – 5pm, but this is negotiable.

Is there potential for future employment?

There is potential for permanent employment on the successful completion of your apprenticeship for the right candidate.

Qualifications Required:

A good standard of Maths and English (4/C or Equivalent).

Training to be Provided:

Business Administration Level 3.

Things to Consider:

We require the candidate to work well as part of a team and under instructions. It can be a fast-paced environment and the candidate must be able to perform under pressure and meet deadlines. Every day is different, which means that your tasks will always change and you must be able to adapt yourself to the given situation. This role is great for candidates looking for a fulfilling & rewarding job!

Employer:

Hall Bank Clinic was established in 2018, after previously being known as Buxton Podiatry Limited. Under new ownership the clinic has thrived, offering a 2 chair Podiatry clinic, Reflexology and Acupuncture. The clinic currently has two staff members, a Podiatrist and 3 associates.

Address: Hall Bank Clinic, 1A The Savoy, Hall Bank, Buxton, Derbyshire, SK17 6EW.

Vacancy Description:

Small thriving business in the heart of Buxton wishing to develop and modernise, making use of its full potential. Hall Bank Clinic wants to create a happy friendly environment in which clients enjoy our services and staff thrive. Allowing them to use their full knowledge, enjoying and taking pride in their work.

Duties include:

Telephone enquires.
Email enquires.
Stock control.
Marketing – social media and continued marketing strategies.
Bookkeeping.
Management of confidential information.
Greeting patients & Reception Duties.
Supporting Podiatrist with admin task.
Development of clinic literature tools.
Decontamination if Podiatrist requires assistance.
Diary taking of annual business updates required.
Continued development of clinic policies and patient pathways- working with all team members.
Following compliance procedures and Healthcare Guidelines.
Checking weekly calendars and diary management.
General office/clinic tidying and cleaning.
Using Cloud Storage & Online administration system.

All with support/supervision of the Hall Bank Clinic Team.

Skills Required:

Organisation.
Prioritising and organise own workload.
Attention to detail.
Professional.
Responding to the need of the business.
Integrity.
Honest.
People skills.
Highly motivated.
Reliable.

Personal Qualities:

Highly motivated.
Loyal.
A drive to learn.
Dedicated.

Salary:

TBC – Exceeds apprenticeship rates.

Working Week:

30 – 35 hours weekly.

Is there potential for future employment?

There is potential for permanent employment on the successful completion of your apprenticeship.

Qualifications Required:

A good standard of Maths and English (4/C or Equivalent).

Training to be Provided:

Customer Service Practitioner Level 2.

Things to Consider:

The hours will be Monday- Friday with the possibility of one Saturday pm each month.
No Uniform required but professional dress code required.

Please note: We are currently recruiting for this position with the intention to start in September 2022.

Employer:

High Peak Borough Council and Staffordshire Moorland District Council work together in an Alliance to serve the residents in both areas. We are looking for an enthusiastic person to join our Customer Service team based in Buxton as a Level 2 Customer Service Apprentice. Apprentices learn whilst actually doing the job and you can ‘earn while you learn’.

Location: Buxton.

Vacancy Description:

We are looking for a highly motivated individual to join our busy team as a Customer Services Apprentice. The apprenticeship will provide rotational experience across all customer service workstreams to gain a broad range of skills at a support/administrative level.

Responsibilities include the following:

Post and Print.
Digital and online services.
Call Centre.
Face to face on our receptions.
Planning Validation.

Job Duties:

To assist with all aspects of support/administrative tasks across all customer service areas
To support with the maintenance of electronic filing systems, inputting data, and updating databases and excel spreadsheets by using Microsoft office packages and bespoke IT packages.
To carry out other support tasks and duties as directed to maintain the efficient and effective running of the services provided.

Corporate Responsibilities:

To comply with, and promote, both Councils’ Equalities and Diversity Scheme ensuring that all discrimination is eliminated and referring any instances of perceived discrimination to the appropriate Executive Director
To ensure confidentiality at all times in all matters relating to the work of both Councils.
To take every opportunity, where practicable and appropriate, to use information and communication technology to improve service delivery and efficiency.
To carry out the above duties and responsibilities in accordance with written arrangements for health and safety and any safe systems of work identified by risk assessments.
To support the Council’s commitment to good environmental Eco-management by ensuring the most environmentally friendly use of resources by reducing the amount of business travel by using teleconferencing facilities etc.
To apply the principles of good Customer Care by taking responsibility, ensuring reliability and having respect for all those for whom the service is being provided, including colleagues and Elected Members.
To work flexibly in support of colleagues and to undertake any other duties which may reasonably be requested commensurate with the grade for the post.
To adhere to all aspects of confidentiality and Data Protection in order to comply with the law. To observe both Council’s polices and guidelines on the Data Protection Act.
To adhere to and embrace the standards of behaviour required under the Alliance values, SHAPE principles and code of conduct.
To be committed to safeguarding and promoting the welfare of children and young people/vulnerable adults.
To be deployed to carry out election duties during the working day as required.

Skills Required:

GCSE Maths and English grade 4-9 (A*-C) or an equivalent qualification.
Demonstrate a willingness to learn and undertake and complete a course of study in customer service to achieve the apprenticeship qualification..
Experience of Microsoft Office packages (Word, Excel, and Outlook).
Able to complete work accurately and to a high standard.
Good organisational and communications skills.
Reliable, trustworthy and able to work confidentially.

Personal Qualities:

We are looking for a committed, friendly, self motivated individual who is able to work independently and works well as part of a team.
To have a positive attitude at work and help create a positive atmosphere.

Salary:

23 and over	21 to 22	16 to 20
£9.50	£9.18	£6.83

Working Week:

The working week will be 37 hours per week including college attendance or off-the-job training.

Qualifications Required:

A good standard of Maths and English (4/C or Equivalent).

Training to be Provided:

Customer Service Practitioner Level 2 Apprenticeship.

Things to Consider:

Please consider how you intend to travel to work each day.

Please note: We are currently recruiting for this position with the intention to start in September 2022.

Employer:

Slater Harrison & Co Ltd are manufacturers & convertors of speciality paper & board based in Cheshire, England.
Having been established in 1929, we have a strong tradition of quality & service.
Our strengths lie in diversification in terms of product range and the markets in which we operate.
Not only do we provide an extensive range of standard products but we also seek strategic partners with whom we can build a trusting & loyal relationship to manufacture customers own branded products.

Address: Lowerhouse Mills, Bollington, Macclesfield, Cheshire, SK10 5HW.

Vacancy Description:

This is an exciting opportunity to work in a busy office learning a full range of Business and Administration Skills.

The successful applicant will be expected to work in all areas of the business. Full training will be provided for each of the departmental roles with the aim to provide support when required and obtain a good understanding of how the various departments function and complement each other.

Duties to include:

Sales Administration, including quotes, samples, price lists, order updates, stock checks, complaint handling & Customer requests.
Order processing.
Business Administration, including Accounting & Purchasing.
Phone & email contact & correspondence.

Skills Required:

Excellent communication skills.
Ability to prioritise work load.
Accuracy – attention to detail.
Organised.
Knowledge of Word, Outlook and Excel.

Personal Qualities:

Punctuality.
Reliability.
Hard worker.
Flexible.
Ability to work under own initiative or as part of a team.

Salary:

£6.25 – £7.00 per hour.

Working Week:

34.5 hrs per week.
• 9am to 5pm Mon to Thurs (45 mins lunch).
• 9am to 2.30pm Friday.

Is there potential for future employment?

There is potential for permanent employment on the successful completion of your apprenticeship.

Qualifications Required:

A good standard of Maths and English (4/C or Equivalent).
Good basic all round ICT Skills.

Training to be Provided:

Business Administration Apprenticeship Level 3.

Things to Consider:

Public transport is not very good in Bollington. Before applying, please check your travel options to Slater Harrison.

Please note: We are currently recruiting for this position with the intention to start in September 2022.

Employer:

Leading UK Print Company: Producers of self adhesive labels, airline bag tags , tickets ,food packaging , sachets , shrink sleeves, for many major worldwide brands across a range of industries from automotive and industrial to aviation and food retail.

Address: Brookhouse Way, Cheadle , Stoke On Trent , ST102AF.

Vacancy Description:

This role takes in a wide range of duties servicing the customer from initial enquiry through to final despatch and invoice, and everything required in between.
It’s a wide ranging job, both working at your desk and on your feet within our automotive / variable print bureau area and its connected offices / warehouse.

Likely duties :

• General customer service, be it via email, over the telephone or in person.
• Taking and acknowledging orders via the companies specific MIS system
• Picking and packing small orders for daily collections for our automotive customers.
• Operation of variable print bureau machines , including the software design , setting up and packing and despatch of the product produced.
• Helping on regular contract packing projects, eg. A monthly contract we have to print and apply the adverts to the seatback cloths to a major airline.
• Quality checking printed product for specific customers.
• Raising despatch paperwork and final invoices to our customers
• Liaising with other team members in the department and other departments within the business . (including our office based in France).
• Other general admin duties as directed.

Salary:

£4.62 per hour.

Working Week:

37.5 hours per week.
8:30am to 5pm Monday to Friday, with one hour unpaid lunch break.

Is there potential for future employment?

There is potential for permanent employment on the successful completion of your apprenticeship.

Skills Required:

Must be conversant with Microsoft Excel and Word.
Training will be given on company MIS systems and other relevant software.
Good communication skills.
Able to work as part of a team.
Versatile and happy to take on different projects.

Personal Qualities:

We are looking for an enthusiastic, self-motivated individual who will happily fit into our friendly team and have a helpful and friendly personality with our customers.
Someone who is prepared not just to sit at desk all day and to take part in all activities within the department as detailed.

Qualifications Required:

A good standard of Maths and English (4/C or Equivalent).

Training to be Provided:

Business Administrator Level 3

Things to Consider:

Smart Casual Attire is okay.

EMPLOYER

Jewellery store founded over 20years ago, In the heart of the Peak District. Fabulous individual jewellery for all occasions. Specialising in silver, Baltic amber, gemstones and local Blue John.

Location; Cavendish Arcade, The Crescent, Buxton, SK17 6BQ

BRIEF OVERVIEW OF THE ROLE

Jewellery sales and services assistant at beautiful shop, within the historical centre of Buxton.

VACANCY DESCRIPTION 

Jewellery sales and customer service assistant.

Serving customers and helping them throughout the sale.
learning about the gemstones and jewellery designers on offer
Maintain Jantar’s presence on social media (Facebook, Instagram etc) and design your own posts to build interest.
Visual merchandising
General shop duties including opening and closing the shop, cashing up, keeping the shop clean and tidy, polishing the jewellery and maintaining the displays and completing necessary paperwork.
Keeping online stock up to date with shop stock
The possibility (with the necessary skills) to create new website photography and edit with photoshop.

SKILLS REQUIRED 

Enthusiasm, friendly personality and a strong work ethic.

PERSONAL QUALITIES 

Comfortable working in a varied team, friendly and approachable working with the public. A passion to learn all about our beautiful products.

QUALIFICATIONS REQUIRED 

You should have a good standard of Maths & English, ideally GCSE C/4 or above.

FUTURE PROSPECTS 

There is excellent potential for permanent employment on the successful completion of your apprenticeship.

WORKING WEEK 

Full-time hours including weekends on a varying monthly rota. We are open 9.30am – 5.30pm Mon-Sat and 10am – 4pm Sun.

WAGE

£172 per week

TRAINING TO BE PROVIDED

Customer Service Practitioner level 2 Apprenticeship

There is the possibility to study Maths & English Functional Skills if you have not achieved GCSE 4/C or above, this is dependant on personal circumstances.

COLLEGE CAMPUS

Buxton or Leek Campus

THINGS TO CONSIDER

You should always be well presented in the shop.

Please consider how you will get to work each day.

You will receive a shop staff discount and the potential to grow your role in the store longer-term and becomes part of the buying team.

EMPLOYER

React Homecare Ltd is a well-respected, family run Care-atHome Provider with multiple branches across the UK. Our Buxton
branch provides services throughout Buxton, New Mills, Chapelen-le-Frith, Whaley Bridge and all surrounding areas.

Location; Fairfield Rd, Buxton

BRIEF OVERVIEW OF THE ROLE

You will be seen as the heart and face of our Buxton office. You will be
someone who has bags of enthusiasm, energy and who is a driven,
talented, and self-motivated.
You’ll work closely with the Recruitment Manager to deliver a
recruitment and onboarding experience which supports our values and
to provide our people with a safe and supportive environment to work
in.

VACANCY DESCRIPTION 

Draw up engaging adverts which attract the right level and quality of
applicants
Source and attract applicants by using databases, social media and
source the best people who match our values
Manage applicants through the whole recruitment process from
taking initial enquiries to processing applications and CV’s
Book applicants for interviews
Conduct interviews and assess applicants’ relevant knowledge, skills,experience
Prepare offers of employment, request references for all successful
applicants and ensure these are continually pursued
Obtain DBS disclosures for all applicants
Documentation must be checked for accuracy, uploaded, and
inputted on to our People Planner system
Ensure branch managers are updated at all times during the
recruitment process
Monitor staff retention and conduct exit interviews
Keep staff motivated and feeling valued at all times
Organising and attending relevant recruitment fairs to support the
brand
Hold assessment centres/ open evenings
Identify ways of improving our processes and people interactions and
make recommendations to your line manager
Keep the HR system accurate and up to date

SKILLS REQUIRED 

The ability to manage your own workload
Experience of multi-tasking in a fast-paced environment
The ability to communicate at all levels
The ability to work under pressure with a flexible approach to
working
A proactive, positive, can-do attitude that opens the way to great
teamwork and outstanding service
The self-motivation to get things done
A willingness to learn and develop your skills and knowledge in
recruitment
Proven experience of working with Microsoft Office including Word,
Excel and Outlook
Eligibility to work in the UK and everything it takes to successfully
complete pre-employment screening

PERSONAL QUALITIES 

Friendly, a team player, the ability to listen to your peers, organised and reliable.

QUALIFICATIONS REQUIRED 

A good standard of Maths & English, ideally GCSE 4/C or above or an equivalent.

There may be a possibility to study towards Functional Skills, if required, as part of your apprenticeship.

FUTURE PROSPECTS 

There is excellent potential for permanent employment on successful completion of your apprenticeship.

WORKING WEEK 

37.5 hours per week Monday – Friday general office hours apply

WAGE

£18,000 per annum

TRAINING TO BE PROVIDED

Business Administration level 3 apprenticeship

The possibility to study towards Maths & English qualifications, if required.

COLLEGE CAMPUS

Buxton or Leek

THINGS TO CONSIDER

A full UK driving license and access to your own vehicle is desirable.

Please consider how you will get to work each day.

Employer:-

Care for Feet Ltd

CHAPEL-EN-LE-FRITH CLINIC

(Suite 2) 4 Market Street

Chapel-en-le-Frith. SK23 0HH

BUXTON CLINIC

Suite 2. Crowther House,

The Quadrant, Buxton. SK17 6AP

BAKEWELL CLINIC

Treatment Room (Trading Upstairs Loughran & Hague Salon). Matlock Street. Bakewell. Derbyshire. DE45 1EE.

Established in 2013 Care For Feet provides Podiatry services across the High Peak area with 4 Podiatrists and 3 clinics based in Bakewell, Buxton, and Chapel-en-le-Frith.

As part of our continued growth and success, we are keen to recruit a new Customer Service Apprentice to work within our practice, helping the Podiatrists with administration and customer service and training under the mentorship of Bethany our Practice Manager.

Care For Feet is a family run business owned and directed by Jo and Lee Lambourne who both reside in Chapel en le Frith. We are an ambitious business with aspirations to grow our clinical sites either through acquisition or franchise and to expand our eCommerce store ensuring the continued organic growth of our business by embracing technology and offering alternative therapies.

Our business is very professional and run in compliance with the HCPC guidelines and Royal College of Podiatry.

The Role:-

(All with support/supervision of the Practice Manager until trained and confident with the below tasks)

Management of confidential information

Telephony – receiving and making calls

Supporting Podiatrists with admin tasks

Answering emails

Greeting patients & Reception Duties

Following compliance procedures and Healthcare Guidelines

Checking weekly calendars and diary management

General office/clinic tidying and cleaning

Using Cloud Storage & Online administration system

Stock-taking

Packing and Posting online sales orders

Product knowledge, features and benefits – sale of products on reception desk

All other admin duties as and when required

Working Week:-

Full time: 9am–5pm, Mon-Fri. 37.5 hours per week to include college time

Weekly Wage:-

TBC – Exceeds apprenticeship rates

Benefits: Access to Smart Pension scheme

Is there a potential for future employment?

Yes

Skills Required:-

Our ideal candidate will be friendly and professional, with honesty and integrity.

You will be reliable and organised with attention to detail, able to prioritise and organise own workload, with an eagerness to learn and work hard using your own initiative, responding quickly to internal/external messages.

Personal Qualities:-

Friendly, people person, highly motivated, loyal, organised, willing to learn, dedicated, quick learner

Things to consider:-

We have a professional dress code at Care For Feet, but no uniform is provided.

Transport links are not great between the clinics so driving license and access to a vehicle is preferable but not essential.

Employer:-

KNIGHTS CARE – ABBEY COURT CARE AND NURSING HOME

CARE AND NURSING HOME, PROVIDING CARE TO ELDERLY FOLKS – RESIDENTIAL, NURSING, DEMENTIA, PALLIATIVE AND END OF LIFE CARE AND SOME WITH COMPLEX AND CHALLENGING BEHAVIOUR

Role Overview:-

We are pleased to offer another fantastic apprenticeship opportunity, joining our Administration and Community Services team. The successful candidate will receive excellent personalised training and all the support and development necessary to help them really achieve, and potentially establish a new long-term career.

Main areas of work:

Reception management, including incoming calls and meeting, greeting visitors in person
Forming and maintaining excellent relationships with people at all levels – residents and their families, staff colleagues, visiting professionals, local community etc
Administration and personnel/financial management
Handling the admission enquiry process from receipt and brochure dispatch, to show round and contract signing
Marketing and PR including representing the home in the community and at various local events
Assisting to maintain the home’s excellent and extensive social media and online presence
Other project management and tasks as appropriate – no two days are ever the same!

Salary:-

TBC – Exceeds apprenticeship rates

Benefits: Uniform provided

Working Week:-

5 days out of 7 on a rota basis

Personal Qualities:-

Friendly and fun, good personality and sense of humour, approachable and reassuring, trustworthy and honest, dedicated with attention to detail, able to prioritise and organise own work load, reliable and committed, hungry to learn and adapt to changing and new challenges, able to use own initiative and respond sensitively and calmly in pressure situations, keen to spot opportunities and seize them – NOT a clock watcher!

Things to consider:-

Some weekend and occasional evening work will be required

This role comes with fun, friendship, respect and amazing ‘highs’, but also some tough and emotionally draining days as well…this is the key worker ‘front line’!

Is there a potential for future employment?

YES!

EMPLOYER

Established in 2002 Hope Valley is a family run business specialising in everything for Horse and Rider. We pride ourselves on delivering quality brands at great value to our customers, whether in-store, at Show or here Online. Brands like Horseware, Shires, Ariat, Pikeur, Tredstep, Schockemohle, Mark Todd, Charles Owen, Joules, Musto and many many more. Most of our staff are keen Equestrians themselves and as a result understand the products that we sell. This expert knowledge and commitment to customer service is key to what we offer as an Online equestrian retailer.

Location; Staden Lane, Buxton

BRIEF OVERVIEW OF THE ROLE

To provide additional support to our growing customer service team. This includes dealing with a variety of customer queries, by phone and e-mail. Ensuring customer orders are processed quickly and efficiently. Maintaining stock systems. Managing the companies eBay account and assisting with the company TikTok account.

VACANCY DESCRIPTION 

1. Dealing with various queries by phone. For example:

General product enquiries
Customer order enquiries
New customer orders
Liaising with suppliers and couriers
Managing the office voicemail and ensuring messages are followed through in a timely manner.

2. Responding to various queries by e-mail:

Customer order enquiries
Supplier queries
General product enquiries

3. Managing customer orders within our main eBay account:

Cross-referencing orders between eBay and our back-office system
Ensuring all tracking numbers are entered.
Ensuring eBay orders are dispatched as quickly as possible and that customers are well informed of any issues or delays.
Responding to all eBay messages promptly

4. Input ideas for social media

Aid with the use of TikTok including generating and uploading videos
Having new and fresh ideas

Opportunity to work within the store and shows.

SKILLS REQUIRED 

A good level of IT skills; previous use of Microsoft applications would be an advantage.
Adaptability to a fast-paced environment.
Ability to manage own workload and prioritise work to meet the demands of the role.
To be confident when speaking to customers by phone and in person.
Excellent spoken and written English.

PERSONAL QUALITIES 

To be able to work within a team, polite, organised and reliable.

To be open-minded in how a job role can differ.

QUALIFICATIONS REQUIRED 

GCSE Maths & English grade 5 or above

FUTURE PROSPECTS 

There is good potential for permanent employment on successful completion of your apprenticeship.

WORKING WEEK 

Hours will be flexible between 8am and 5pm Monday to Friday. Working hours will include off the job training, such as college attendance.

WAGE

Apprenticeship rate, the possibility of earning more.

You will also be able to access the staff discount scheme.

TRAINING TO BE PROVIDED

Customer Service Practitioner Level 2

COLLEGE CAMPUS

Buxton

THINGS TO CONSIDER

Transport links to the area are limited. The nearest bus stop train station is about 20/25 minutes walk away – please carefully consider how you will get to work each day.

Available courses for...

Business & Administration

Business

Accounting

Business & Administration

Business

Business & Administration

Business

Accounting

Business & Administration

View Our Latest Apprenticeship Jobs

Accounts Apprentice - PKF Smith Cooper, Ashbourne

Sales Administration Apprentice - Easyfix Emblems, Leek

Finance Assistant - Ormiston Horizon Academy, Stoke-on-Trent

Customer Service Apprenticeship - Wardle Travel (Ship Shop Ltd), Cheadle

Customer Service Apprentice - Abbotsholme School, Rocester

Customer Service Apprentice - Longbow Bars & Restaurants (The Maynard)

Office Administration Apprentice - Mycocks Ltd, Buxton

Accounts Bookkeeper - Online Kit Ltd

Administration Apprentice - Moir Medical Centre, Long Eaton

Business Administration Apprentice - Soft Surfaces, Wilmslow

Customer Support Apprentice - Buxton Podiatry Limited - Hall Bank Clinic

Customer Service Apprenticeship - High Peak Borough Council and Staffordshire Moorland District Council

Accounts/Finance Assistant - Amos Homes (Recruitment) Ltd

Business Administrator Apprentice - Slater Harrison & Co Ltd

Account Administrator Apprentice - Tungate Forms and Labels

Jewellery store sales and Customer service assistant - Jantar, Buxton

Recruitment and Onboarding Coordinator (Bus Admin) - React Homecare, Buxton

Customer Service Apprentice - N Jenkins & Sons Ltd, Matlock

Customer Service Apprenticeship - Care for Feet

Customer Service Apprentice - Knights Care (Abbey Court)

Administration Apprentice - Buxton Medical Practice

Customer Service Apprentice - Hope Valley Saddlery, Buxton

Adult Open Evening – Leek Campus

Adult Open Evening – Buxton Campus

Related Subject areas

If you would like to talk to someone at BLC just call 0800 074 0099
or you can email us an enquiry to enquiries@blc.ac.uk

Business, Management & Finance

Available courses for...

View Our Latest Apprenticeship Jobs

Accounts Apprentice - PKF Smith Cooper, Ashbourne

Sales Administration Apprentice - Easyfix Emblems, Leek

Finance Assistant - Ormiston Horizon Academy, Stoke-on-Trent

Please note the closing date for this vacancy is Monday 25th April 2022 @ 3pm

Customer Service Apprenticeship - Wardle Travel (Ship Shop Ltd), Cheadle

Customer Service Apprentice - Abbotsholme School, Rocester

Customer Service Apprentice - Longbow Bars & Restaurants (The Maynard)

Office Administration Apprentice - Mycocks Ltd, Buxton

Accounts Bookkeeper - Online Kit Ltd

Administration Apprentice - Moir Medical Centre, Long Eaton

Business Administration Apprentice - Soft Surfaces, Wilmslow

Customer Support Apprentice - Buxton Podiatry Limited - Hall Bank Clinic

Customer Service Apprenticeship - High Peak Borough Council and Staffordshire Moorland District Council

Accounts/Finance Assistant - Amos Homes (Recruitment) Ltd

Business Administrator Apprentice - Slater Harrison & Co Ltd

Account Administrator Apprentice - Tungate Forms and Labels

Jewellery store sales and Customer service assistant - Jantar, Buxton

Recruitment and Onboarding Coordinator (Bus Admin) - React Homecare, Buxton

Customer Service Apprentice - N Jenkins & Sons Ltd, Matlock

Customer Service Apprenticeship - Care for Feet

Customer Service Apprentice - Knights Care (Abbey Court)

Administration Apprentice - Buxton Medical Practice

Customer Service Apprentice - Hope Valley Saddlery, Buxton

Adult Open Evening – Leek Campus

Adult Open Evening – Buxton Campus

Related Subject areas

If you would like to talk to someone at BLC just call 0800 074 0099 or you can email us an enquiry to enquiries@blc.ac.uk

If you would like to talk to someone at BLC just call 0800 074 0099
or you can email us an enquiry to enquiries@blc.ac.uk